Thank you for choosing Southwest Center on Aging as your Patient Centered Medical Home. Our staff is committed to providing the best health care possible for you. As your Primary Care Provider (PCP), my responsibilities are:
Explain diseases, treatment, and results in an easy to understand way. Listen to your feelings and questions which will help us make decisions about your care.
Keep your treatments, discussions, and records confidential.
Provide same day appointments whenever possible.
Provide instructions on how to meet your health care needs, when our office is not open, through our After Hours Answering Service which provides 24 hour access to medical care.
Give you clear directions about medicine and other treatments.
Send you to a trusted specialist, if needed. Each visit will end making sure you have clear instructions and expectations, treatment goals, and future plans.
As our Patient, your responsibilities are:
Asking questions, sharing your feelings, and taking an active part in your care.
Being honest about your history, symptoms, and other important information, including any of care possible changes in your health and any care you may be receiving from other health professionals.
Taking all medication as directed. Inform us when there is a problem with your medication.
Making healthy decisions about your daily habits and lifestyle.
Keeping your scheduled appointments or reschedule in advance if possible.
Calling our office FIRST with your health concerns, unless it is an emergency.
Being sure you leave our office with a clear understanding of our expectations, treatment goals and future plan.
We serve the populations of people of age 55 and older Our Mission is to make healthy aging a reality through excellence in clinical care. Office Hours Monday–Thursday 8:00 am – 5:00 pm Friday 8:00 am – 1:00 pm 1st Monday of the month, extended hours from 5:00 pm – 7:00 pm by appointment only Walk in hours are Monday-Friday 12:00 pm-12:30 pm (existing patients only) To schedule an appointment or speak with a clinician, please call our office at 575-532-5455 After hours, please call the above office number. The answering service will answer your phone call and notify the on-call physician if necessary. In case of an Emergency, call 9-1-1 immediately.
Southwest Center on Aging (SWCOA) offers a unique, comprehensive assessment of older persons in an outpatient setting. SWCOA uses multiple resources to look at the individual from medical, functional, and emotional perspectives. Our goal is to work with the patient’s family to address strengths and weaknesses found during the assessment process. This assessment is valuable on a consultation basis or as a first step to ongoing primary care with us.
SWCOA treats residents in a variety of assisted living and long-term settings.
SWCOA provides state of the art in home care for geriatric and home-bound patients through our house call program. SWCOA coordinated medical, social, and hospice services for patients and families facing terminal illnesses. Assistance is provided in establishing Advance Directives, selecting resuscitation status and designing a Durable Power of Attorney. Care plans are individualized to the need of the patient and family, and focus on maximizing quality of life and comfort.